Homelido

Privacy Policy

Last updated: February 27, 2026

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, list a property, make a booking, or contact us for support.

  • Personal information (name, email address, phone number)
  • Property information and photos
  • Payment and billing information
  • Communication preferences
  • Usage data and analytics

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

  • Process bookings and payments
  • Communicate with you about your account and bookings
  • Provide customer support
  • Send marketing communications (with your consent)
  • Improve our platform and develop new features
  • Ensure security and prevent fraud

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except:

  • With your explicit consent
  • To service providers who assist us in operating our platform
  • When required by law or to protect our rights
  • In connection with a business transfer or acquisition

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Encryption of sensitive data
  • Regular security audits
  • Access controls and authentication
  • Secure data storage and transmission

5. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform. You can manage your cookie preferences through our cookie settings.

  • Essential cookies for platform functionality
  • Analytics cookies to understand usage patterns
  • Marketing cookies for personalized advertising
  • Preference cookies to remember your settings

6. Your Rights

You have certain rights regarding your personal information:

  • Access and review your personal data
  • Correct inaccurate information
  • Delete your account and associated data
  • Opt-out of marketing communications
  • Data portability and export

7. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. When data is no longer needed, we securely delete or anonymize it.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@homelido.com